Complete your order
One clear payment today. No subscription and no automatic renewal.
Payment details
Stripe handles your payment information and calculates tax from the billing information you enter below. URS receives a payment reference—not your full card number—and always asks for your approval before any future renewal charge.
Cancellations, refunds, and your data
- Before we start
- Call or email and we cancel and refund in full. Nothing has been done yet.
- After we start
- Once your site visit or file review begins, the fee is non-refundable. You still receive the finished report.
- Rescheduling
- Move your visit free with 48 hours' notice. One free reschedule is included.
- Late cancellation or no access
- Under 48 hours' notice, or if we arrive and cannot get access, a flat $225 fee applies.
- If we cannot deliver
- If a scheduling, staffing, or operational problem on our side stops us, we reschedule, issue a service credit, or refund you—whichever you prefer, no questions asked.
- If we got something wrong
- If we made a factual error in what we documented, tell us — we correct it and reissue your report at no charge within 3 business days, for as long as your Readiness Updates coverage is active (your first year is included). This covers our documentation of your property and records, not a disagreement about our assessment.
- What your fee covers
- PropertyShield documents what your building's records and, if applicable, an inspection show. Your fee covers that work and the completed deliverables; it does not depend on finding a particular problem or on the outcome of a claim, insurer decision, or restoration project.
- Your data is always yours
- Canceling freezes updates, never your data.

